Shipping Policy

Shipping Policy

At Ngoctran SmartMart, we strive to deliver your orders as quickly and reliably as possible.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Shipping Times

  • Standard Shipping: 7–15 business days
  • Expedited Shipping: 3–7 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available on qualifying orders.

International Shipping

We ship worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Contact Us

If you have any questions about your shipment, please contact us at support@ngotran.store.