Shipping Policy
At Ngoctran SmartMart, we strive to deliver your orders as quickly and reliably as possible.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Shipping Times
- Standard Shipping: 7–15 business days
- Expedited Shipping: 3–7 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available on qualifying orders.
International Shipping
We ship worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Contact Us
If you have any questions about your shipment, please contact us at support@ngotran.store.